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Sheet 02 · Survival phrases · workplace

Madame Carole Paoli Pompougnac, IP · ressources pédagogique · utilisation pédagogique libre avec mention de l'auteure.
Level: Seconde–Première · A2  ·  Time: ~50 min  ·  Type: Remediation / oral
Goal: Own survival phrases for real workplace moments (services OR production).
Nom / PrénomClasse
DateFilière (services / production)
Teacher · tutorial 02 · phrase banks

Phrase bank (circle 10–12 you will keep)

Ask / clarify Could you repeat, please?
How do you say … in English?
Can you help me with this?
Where is …?
One moment, please.
Services How can I help you?
Would you like…?
I'm sorry for the wait.
It's on the left / first floor.
Could I take a message?
Production I need gloves / goggles.
Mind the step / wet floor.
It's broken / not working.
Switch it off.
Where is the fire exit?

Gap / rewrite

1. Complete: « ________ you repeat, please? » · Full polite sentence:

2. Rewrite more politely: « Wait. » ·

3. Rewrite more politely: « Give me the tool. » ·

4. Gap: « ________ for the wait. » / « Mind the ________. »

5. Choose ONE situation from your pathway. Write a 3-line mini-dialogue (A/B):

Micro-dialogues · pick services OR production

Services · Reception / phone

Cue A (caller): You need an appointment tomorrow morning. Spell your name. Leave a number.

Cue B (reception): Greet · ask for the name · offer a slot · confirm · close politely.

Production · Workshop safety

Cue A (trainee): Ask where PPE is. Say something looks unsafe. Ask what to do.

Cue B (colleague): Point to PPE · warn about one hazard · give one clear instruction · check understanding.

6. After the dialogue: which 3 phrases did you actually use?

7. My personal top-5 phrases for my filière:

Self-check


Madame Carole Paoli Pompougnac, IP · ressources pédagogique · utilisation pédagogique libre avec mention de l'auteure. Ne jamais attribuer à Pierre Pottez. Métiers des services / production, jamais « tertiaire ».