SequencePro · AP · Student sheet (printable)
Sheet 04 · Micro-roleplay
Print · role cards + cue lines + peer feedback · ~50–55 min
| Nom / Prénom | Classe | ||
| Date | Filière (services / production) |
Choose your variant
A · Services · Phone / reception
Role A — Caller: You need an appointment or a message taken. Spell your name. Give a phone number. Stay polite even if you wait.
Role B — Reception: Greet · ask what they need · offer a solution · confirm details · close.
Cue lines (you may glance, not read a script):
- « Good morning, how can I help you? »
- « Could you spell that, please? »
- « Can I take a message? » / « Would Thursday at 10 work? »
- « Thank you. Have a nice day. »
B · Production · Workshop safety
Role A — New trainee: Ask about PPE. Point to something that looks unsafe. Ask what to do in an emergency.
Role B — Experienced colleague: Explain one hazard + one PPE + one emergency phrase. Check understanding.
Cue lines:
- « You need gloves / goggles here. »
- « Mind the step / wet floor. »
- « If you are not sure, stop and ask. »
- « Where is the fire exit? » / « Switch it off. »
Prep box (before round 1)
1. Round 1 (90 s) — notes: what went well / what blocked
2. Round 2 (swap roles OR harder card) — what improved
Peer feedback form
| Criterion | ☐ weak | ☐ developing | ☐ solid | One comment |
|---|---|---|---|---|
| Opens / closes politely | ||||
| Handles the problem | ||||
| Uses survival phrases | ||||
| Improves on 2nd round |
1 star (positive):
1 wish (next step):
3. Three phrases to keep on my card:
Self-check
- I stayed in English even when I slowed down
- I used the bank — I did not read a full dialogue
- I gave useful peer feedback (star + wish)
Madame Carole Paoli Pompougnac, IP · ressources pédagogique · utilisation pédagogique libre avec mention de l'auteure. Ne jamais attribuer à Pierre Pottez. Métiers des services / production, jamais « tertiaire ».